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TERMS OF SERVICE

> last updated: October 27, 2025

IMPORTANT: Please read these Terms of Service carefully before using the FreshPilled platform. By accessing or using our services, you agree to be bound by these terms.

1. Acceptance of Terms

By creating an account, accessing, or using FreshPilled ("Service", "Platform", "we", "us", or "our"), you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

FreshPilled provides digital educational content, training programs, tools, and resources focused on aesthetic optimization including but not limited to:

  • Online training courses and educational content
  • Digital tools and calculators
  • Downloadable resources and guides
  • Community access and support
  • AI-powered analysis tools

3. Account Registration

3.1 Eligibility

You must be at least 18 years old to create an account and use our Service. By creating an account, you represent and warrant that you meet this age requirement.

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your account information is accurate and up-to-date

4. Subscription and Payment

4.1 Subscription Plans

FreshPilled offers monthly subscription plans at $29/month. Subscription fees are billed in advance on a recurring basis.

4.2 Payment Terms

  • All fees are in USD unless otherwise stated
  • Payment is processed through secure third-party payment processors
  • You authorize us to charge your payment method on a recurring basis
  • Prices are subject to change with 30 days notice

4.3 Automatic Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel at any time through your account settings.

5. Cancellation and Refunds

5.1 Cancellation

You may cancel your subscription at any time. Upon cancellation:

  • You will retain access until the end of your current billing period
  • No further charges will be made
  • No refunds will be provided for partial months

5.2 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for first-time subscribers. If you are not satisfied with our Service within the first 30 days of your initial subscription, contact us for a full refund.

6. Intellectual Property Rights

6.1 Ownership

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, images, videos, software, and compilation thereof, are the exclusive property of FreshPilled and are protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:

  • Access and use the Service for personal, non-commercial purposes
  • Download materials explicitly marked as downloadable
  • Use our tools and calculators for personal use

6.3 Restrictions

You may NOT:

  • Reproduce, distribute, or sell any content from the Service
  • Share your account credentials with others
  • Copy, modify, or create derivative works
  • Use content for commercial purposes without written permission
  • Remove any copyright or proprietary notices
  • Attempt to reverse engineer any aspect of the Service

7. User Conduct

You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit any harmful code or malware
  • Attempt to gain unauthorized access to the Service
  • Interfere with the proper functioning of the Service
  • Harass, abuse, or harm other users
  • Use the Service for any fraudulent or illegal purpose

8. Health and Medical Disclaimer

IMPORTANT HEALTH NOTICE: The information provided through FreshPilled is for educational and informational purposes only. It is not intended as medical advice and should not be used as a substitute for professional medical consultation, diagnosis, or treatment.

You should:

  • Consult with a qualified healthcare provider before starting any fitness or nutrition program
  • Seek immediate medical attention for any health concerns
  • Not disregard professional medical advice based on information from our Service
  • Use your own judgment and take full responsibility for your health decisions

9. Results Disclaimer

Individual results may vary. We make no guarantees regarding specific outcomes, aesthetic improvements, or results from using our Service. Your results depend on numerous factors including but not limited to your dedication, consistency, genetics, lifestyle, and adherence to protocols.

10. Third-Party Links and Services

Our Service may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party sites. Accessing third-party links is at your own risk.

11. Limitation of Liability

To the maximum extent permitted by law:

  • FreshPilled shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability shall not exceed the amount you paid for the Service in the past 12 months
  • We do not warrant that the Service will be uninterrupted, secure, or error-free
  • We are not responsible for any injuries, damages, or health issues arising from use of our content

12. Indemnification

You agree to indemnify, defend, and hold harmless FreshPilled, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Any health issues or injuries arising from following our content

13. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding your personal information.

14. Modifications to Service and Terms

14.1 Service Changes

We reserve the right to modify, suspend, or discontinue any part of the Service at any time without notice.

14.2 Terms Changes

We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Your continued use after changes constitutes acceptance of the new Terms.

15. Termination

15.1 Termination by You

You may terminate your account at any time by canceling your subscription through your account settings.

15.2 Termination by Us

We may suspend or terminate your access to the Service immediately, without prior notice, for any reason, including but not limited to:

  • Breach of these Terms
  • Fraudulent activity
  • Illegal conduct
  • Non-payment of fees

16. Dispute Resolution

16.1 Informal Resolution

If you have any dispute with us, you agree to contact us first at hello@freshpilled.com to attempt to resolve the issue informally.

16.2 Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

16.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of [Your State], without regard to its conflict of law provisions.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, along with our Privacy Policy and Refund Policy, constitute the entire agreement between you and FreshPilled regarding the use of the Service.

20. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: hello@freshpilled.com
  • Website: www.freshpilled.com

By using FreshPilled, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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